Eurogroup Consulting e Altura Labs all'Innovation Day 2019

Customer Service – Innovation day

#CustomerServiceInnovationDay A two days-hackathon with a leading Pharma Company to inspire innovative solutions for an excellent #CustomerExperience #Innovation #Hackaton #CustomerService4.0 Our Team: Angelo Centrone, Valentina Bartolo, Fabrizio Ascone, Marina D’Artibale, Lanza Claudia, Flavia Ghisoni, Silvia La Civita

Smart Incentives

Smart Incentives – How to effectively motivate and mobilize sales force organization

There’s a mismatch between what science knows and what business does. As a matter of fact, social sciences have demonstrated for a long time that traditional incentives models, rewarding targets achievement, do not positively affect performances, especially in activities that require even rudimentary cognitive skills (The puzzle of motivation, D. Pink). Nevertheless, we all know…