Web, Search & Social Listening – How to integrate online and offline evidence to define an effective omnichannel communication strategy and to drive business decisions

It is now a matter of fact that the Web is one of the most complete, wide and up to date available sources of data and information, where people interact and express their real needs about all possible topics of interest. Being able to collect and understand such information represents an important critical success factor…


Sustainable Supply Chain

Supply Chain Farmaceutica: ecco i cinque pilastri della corretta sostenibilità

Mentre alcuni settori hanno intrapreso da anni un percorso oramai consolidato, il mondo farmaceutico presenta ancora ampi margini di crescita e, vista la complessità tipica della supply chain farmaceutica, per intervenire in maniera adeguata, è determinante adottare un approccio integrato, caratterizzato da un percorso articolato, che necessita di connessione e coordinamento continuo tra tutte le…


Global Payments Study

Payments at the core of Customer Experience

New regulations, new technologies and new players are disrupting the world of payment on a global scale. These new players coming from tech, retail and other industries have chosen one angle to tackle the market by offering new frictionless experiences tailored to changing customer habits. Eurogroup Consulting Italy and its international network, Nextcontinent, have analyzed…


Telehealth: A Case for an Integrated Care Approach Beyond COVID-19

COVID-19 accelerated the digitalization of healthcare and the adoption of telehealth globally. Amidst global lockdown and quarantine measures, access to telehealth is increasingly crucial. Eurogroup Consulting Italy and its international network, Nextcontinent, have analysed the impact of Covid-19 on the development of telehealth. This white paper takes stock of the level of maturity of the…


Pre- and post-merger integration: How to ensure the business continuity in the market, meeting the deadlines and the goals defined at global level?

Over the past years, across different sectors, we witnessed a significant number of acquisitions and mergers, which impacted entire companies or specific branches. These kinds of operations are a response to a continuously changing market and to an extremely competitive environment. There are several reasons behind these operations and can be categorized into one, or…